If its MB Box Outlet’s error we will arrange the return of your purchase and replace your order or refund you in full. Goods must be returned in the same condition you received them.
Return freight will be at MB Box Outlet cost only when there has been an error on MB Box Outlet part. If the error is ours we will cover freight charges for the return of goods.
Please note that special orders and custom made lines will only be replaced or refunded if the error is ours.
Of course, MB Box Outlet is bound by relevant legislation under the Trade Practices Act (1974). These guidelines are for the protection of your customer rights. Our terms do not override the provisions given by the Trade Practices Act (1974)